Shipping and Returns

 

How long does my order take to ship?

During the checkout process, you will choose the shipping rate that best suits you. Cat’s Candles does not ship orders on Thursdays and Fridays to ensure that nothing gets stuck in a warehouse to melt over the weekend. Most shipping takes 1-3 days, but depending on where you live, it can take longer!

Do you offer international shipping? 

Not yet! But hopefully, in the future!

What is your return policy? 

Cat’s Candles will not take back candles 10 days after you purchase and receive your package. If your candle performs poorly after multiple uses, please go to the contact page with any or all questions. We will contact you as soon as possible and proceed from there!

Broken candles can be replaced if there is photo evidence of the incident. However, customers are responsible for paying shipping costs.